TedxSeattle Discussion
February, 5th, 5:30pm-8pm
Rat and Raven (http://www.ratandraven.com), University District.
5260 University Way NE Seattle, WA 98105 - 206 524 3166
Complementary, No Registration Required.
Street parking up there on the Ave is free and available at that time. Happy hour specials include $2 off the entire menu (bar food, mostly standard with some twists); $3 wells, $3 domestic drafts and $4 imports (and $2 PBR if that is to your taste). We have reserved the *upstairs deck* (covered year-round and heated.
As part of this discussion, I will present ideas for filming, streaming and live synthing the event using an integrated internet dashboard approach. We will be looking for student volunteers to learn about this approach and work on the TEDxSeattle event. If all goes well, we will pitch this work to the main TED based on our efforts here. This presentation will go on around 6:00pm .
Filed under: Augmented Reality • Events • TEDxSeattle • Internet Dashboards • Real Time Web • Real Time Events • Social Media • Social Media Intergration • Video • Internet Video Broadcasting • Internet Video
This month we hosted the NW Audiovisualist’s (NWAV.org) monthly event in Portland, Oregon to highlight creativity and technology. Below is a summary of the event to spark new ideas that tie into the above notions social + real-time intereractive media.
I believe that we are in a massive cycle of convergence that will re-create the notion of “social media”. Today, social media is more about “social” than “media” because the media production tools are still somewhat fragmented, expensive and hard to integrate quickly. This next year we will see this rapidly change with the launch of the Apple iPad and downward pricing pressure on multimedia laptops, Pico Projectors, HD video cameras and other converging technologies.
Soon we will start to see collaborative music and media production across social networks in real-time. WiMAX wireless broadband penetration and increased broadband over cable and fiber will add velocity to the new “social + digital interactive media” convergence. Multi-Touch screens, computer vision, gestural inputs via FLIR thermal…
Are you tired of the hype out there covering obviously un-scalable first wave social media as customer service systems built using Twitter?
From my perspective, social media often becomes a customer service channel weather a company likes it or not. It is simply too easy to fire off a bitch session over Twitter at AT&T because their network is over sold and drops calls. There is a certain amount of satisfaction that your “followers” will feel your pain and can reply with their same “lack of” customer service opinions. Thus, corporations need to look at streamlined work flows, training and technology that will intelligently distribute inbound conversations and route them to the correct domain expert within the organization.
I find that the “social media” customer service tools are lacking compared to enterprise level multimedia contact centers on the market. I have to give “Frank” and his team who created “Comcast Cares” presence on Twitter http://twitter.com/comcastcares @comcastcares credit because they are trying to do a good job with first-gen tools. The…
Dear Palm Springs Ad Federation Members,
Thank you for hosting me as your guest for the Social Media event. I wish we had more time to spend together at the event and really enjoyed the experience. Below are a few slides from my 2009 Seattle Wine Awards digital marketing and social media case study for your review. I will annotate the slides with a podcast over the weekend and will post the new information here.
Many folks asked me about how to setup streamlined work flows and the internet dashboards. I am available to help you setup your digital marketing and social media technology and services. Please feel free to contact me via email at (JavaScript must be enabled to view this email address)
Tim Reha interviews Alan Wizemann, Founder, ShopIgniter.com, a Real-Time Social Media Ecommerce Platform.
ShopIgniter is built using the Code Igniter Platform http://www.codeigniter.com, an open source PHP framework that also is used to create the new ExpressionEngine CMS platform. Social media and two way communication is built into the platform along with a user friendly design for ecommerce management. ShopIgniter is a startup and leader in the new “Social Ecommerce” space.
I am a beta tester for ShopIgniter, thus contact me if you are interested in deploying this ecommece system for your website.
Visit:
It was great to see Robert Scoble again in Seattle to catchup at Gnomedex. Visit: http://scobleizer.com to see what Robert is up to these days.
One of the main issues that corporations have today with social media sites such as Twitter is how to scale and manage communications.
I see a lot of similarity for these new tools to develop in the same manner as the multimedia call center technology from firms such as Cosmocom http://www.cosmocom.com . Currently these tools are in their first or second generation of development. Thus, they lack more sophisticated features such as intelligent skills based routing and multi-channel IP communications for “web calls” (chat, voice, video, collaboration).
My past experience tells me that the new “social media” communication systems in the near future will simply become subset features of large integrated CRM’s and IP contact center platforms for unified customer communications. Social media sites are just one of many customer touch points and the key to scale is integration with other corporate customer communications systems. Today, the new solutions are still very basic without much built in artificial intelligence or features to manage multilingual global communications.
The real-time social…
The Question ” What is Biggest Problems with Social Media?” was asked at Gnomedex 9.0
Video by: @foleymo @tacanderson
Micah Baldwin, VP Business Development at Lijit Networks Interview at Gnomedex 9.0
We discuss meshing social media with search using Lijit’s unique search engine technology.
Visit:
http://www.lijit.com
http://learntoduck.com/ - Micha’s Blog
http://www.twitter.com/micha
http://www.gnomedex.com
Shauna Causey, Seattle Social Media Club (SMCSeattle) interviews Chris Pirillo at Gnomedex 9.0
Board Member/Communications Director at Social Media Club - Seattle Chapter Communications/Public Relations at Comcast. Fifteen years of experience working with some of the leading media, sports and telecommunications companies in the Northwest. Experience in PR, Media Relations, Community Affairs, Marketing, Internal Communications, and Strategic Planning.
http://www.linkedin.com/in/shaunacausey
http://www.twitter.com/shaunacausey
Visit Social Media Club Seattle http://smcseattle.com
Geek, Internet Entrepreneur, Hardware Addict, Software Junkie, Book Author, Once TV Show Host, Technology Enthusiast, Shameless Self-Promoter, Tech Conference Coordinator, Early Adopter, Idea Evangelist, Tech Support Blogger, Bootstrapper, Media Personality, Technology Consultant, Thicker Quicker Picker Upper.
Visit Gnomdex at http://www.gnomedex.com…
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Copyright 2008-2009 Tim Reha